Refund Policy

How refunds work for Biznora products and services.

Third-party services

Domains and certain provisioned services carry non-refundable third-party costs once registered or activated. These are identified at checkout and on your invoice.

Requesting a refund

To request a refund, open a ticket from your dashboard with your order reference. Approved refunds are returned to the original payment method where possible and reverse any connected commissions.

Subscriptions

You can cancel a subscription to stop future renewals. Amounts already billed for a current period are generally non-refundable once services have been delivered for that period.

---

This document is provided for transparency and will be reviewed by qualified Kenyan legal and accounting professionals before live launch. It does not constitute legal advice. For questions, contact Biznora support.